PRIVACY POLICY

Revision date: March 28, 2024

SeonaAI ("we", "us", or "our") respects your privacy and is committed to maintaining it. This privacy policy explains how we collect, store, use, and share ("process") your data when you use our services ("Services"). This includes:

Visiting our website at https://seonaai.com
Engaging with us in other ways, including sales, marketing, or events

If you have any questions or concerns, reading this privacy policy will help you understand your privacy rights and choices. If you disagree with any of our policies or practices, kindly refrain from using our Services. For any further questions or concerns, you can reach us at feedback form.

WHAT TYPE OF INFORMATION DO WE GATHER?
Your Voluntary Personal Information

In Short: We gather personal information that you willingly provide to us.

We collect personal data that you voluntarily supply to us when you register on the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or when you contact us.

The Personal Information You Provide: The personal information that we gather relies on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Usernames
Passwords
Contact preferences
Contact or authentication data
Billing addresses
Debit/credit card numbers

Sensitive Information. Please note, we do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument.

All personal information that you provide to us should be true, complete, and accurate, and you should notify us of any changes to such personal information.

Automatically Collected Information

In Short: Some information, like your Internet Protocol (IP) address and/or browser and device characteristics, is gathered automatically when you use our Services.

We automatically collect specific information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data: Our servers automatically collect
data when you access and use the Services. This data may include your IP address, device information, browser type and settings, information about your activity on the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take), and other technical details.
- Device Data: We collect device data such as information about your computer, phone, tablet, or other devices you use to access the Services. This device data may include information like your IP address, browser type, operating system, and other device attributes.
- Location Data: We may collect information about your precise or approximate location determined from your IP address or mobile device's GPS depending on your device settings. We may also collect location information from you when you choose to share such information on our Services.
- Cookies and Similar Technologies: We may use cookies and other tracking technologies to collect and store your information. You can read more about this in our Cookie Policy.
1. HOW DO WE USE YOUR INFORMATION?
In Short: We use your information to provide, operate, and improve our Services, fulfill your requests, communicate with you, understand your preferences, display relevant advertisements, and enforce our terms and conditions.

We use the personal information we collect or receive:
- To facilitate account creation and logon process.
- To send you marketing and promotional communications.
- To send administrative information to you.
- To fulfill and manage your orders.
- To deliver and facilitate the delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To manage user accounts.
- To deliver targeted advertising to you.
- To enforce our terms, conditions, and policies.
- To respond to legal requests and prevent harm.
- For other business purposes.
1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena

(including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. For more information about how we use these technologies, please see our Cookie Policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber

criminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at feedback form.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights that you can exercise under data protection laws in relation to your personal information.

Depending on your location and subject to applicable law, you may have the following rights with regard to the personal data we control about you:

The right to request access to, correct, update, or delete your personal data.
The right to object to our processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data.
The right to opt-out of marketing communications we send you at any time.

If you wish to exercise any of these rights, please contact us at feedback form.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at your email record or by post to:

SeonaAI
123 SeonaAI Lane
SeonaAI City, SA 12345
United States

If you have any further questions or comments about us or our policies, contact us by post at the address above.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to feedback form.

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